We are currently seeking another Technician to join the team!

resumes can be sent to ian@ivc.com.au


About the role 
 
As an IT Support Technician at SouthWest Onsite Computer', We are hiring a computer technician (level 1 / Level 2) to support our growing business. This is a full-time position based in Bunbury, WA 6230. In this role, we offer casual, part time and full time helping our customer through troubleshoot and resolve a variety of IT-related issues. 


What you'll be doing 


  • Respond to IT support requests and help customers resolve technical problems over the phone, via email, or in-person 


  • Diagnose and troubleshoot hardware, software, and network connectivity issues 

  • Install, configure, and maintain computer systems and software applications 

  • Provide end-user guidance on the use of IT systems and applications 

  • Maintain detailed records of all IT support activities and resolutions 

  • Collaborate with the IT team to identify and implement process improvements 

What we're looking for 

  • Knowledge of computer hardware, software, and networking technologies 

  • Trouble shooting and problem-solving skills 

  • Ability to effectively communicate technical information to non-technical users 

  • Customer service-oriented with a positive, friendly, and professional demeanour 

  • Relevant experience in an IT support or help desk role, preferably in the ICT industry 

What we offer 
 
At SouthWest Onsite computers', we are committed to providing a supportive and collaborative work environment. We offer competitive remuneration, opportunities for professional development, and a range of employee benefits to support your work-life balance.  Will provide training on the job. 

About us 
 
Southwest Onsite computers' is a establish provider of IT solutions and services in SouthWest since 1991. We have a strong reputation for delivering high-quality support and solutions to our diverse customer base. Our team of skilled professionals is dedicated to helping our clients succeed through the effective use of technology. 

Apply now for this exciting opportunity to join our team as an IT Support Technician.